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See what our customers are saying...


Found my Dream Car

When my husband found his dream car on Waikem's website, we called to verify that it was still available. Rick Medla, our sales consultant, had the car ready for us when we arrived. He was friendly and eager to help us without feeling like we were being pressured into a sale. Rick's excellent customer service made purchasing our first car on our own such a smooth experience(especially because Waikem gave us a great trade in value) that it made me want to buy another!--and I will, from Waikem, just not yet! :)

- Monica Dieter
March 28, 2014

Carl was great to work with

Carl was great to work with. The first time we went to browse and he was very informative and low pressure. We weren't looking to purchase for a more weeks and actually felt confident enough in Carl and waikem that went ended up going back within days! We were having our second child in a few days and Carl called us to check on how everyone was doing and congratulate us on your new little one. Will refer ALL of our friends to Carl at Waikem.

- Kmfm12
March 28, 2014

First Time I Enjoyed Buying a Car

We had been doing an online search for used Honda CRV and we found one listed at Waikem. We stopped at the Nissan dealership and spoke to Dustin McVicker. Dustin said the vehicle was at their Hyundai store, but he would go up and bring it down for us. He brought it down and we ended up buying it. Dustin went out his way to help us, there was never any pressure. It was the the first time that we actually enjoyed buying a car instead of all the pressure we have endured from other dealers. Although we are from Akron, I would go out of my way to deal with Waikem. Thank you Dustin for everything you did to make this a very pleasurable experience.

- Robert Bonto, Akron, Ohio
March 27, 2014

He was Great

I went online to build the vehicle I was looking for first, then I took it into the dealership. Dustin Mcvicker was my salesman, he was GREAT. He first tried to locate the vehicle I was looking for and when he could not locate it he ordered the vehicle. He called and let me know what was going on through out the whole process. Once the vehicle came in, he called me. Since then I have had minor issues, but I called Dustin and he was more than willing to help. This has been the best car buying experience I have ever had. I will go back to this dealership for my next vehicle. I would really like to thank Dustin for all his help.

- Latonia H
January 22, 2014

This is a great car

got a 2002 ford focus that is a great car! this is my first car and first time dealing with a car dealership so this will be my point of referrence. gotta tell you waikem ford will be hard to beat! they make you feel like family for sure. easy to talk to and deal with. worked with me and my budget (which was not allot) and found the perfect car for me... will go back to waikem in the future. Going to tell my family when they need another car to talk to Ed at Waikem!! Thanks Ed!

- Chad B.
January 31, 2014

5 Stars in my Book

Waikem Mitsubishi deserves a rating of 5 stars in my book! My husband worked with Terry Warren a couple years ago to purchase a preowned vehicle, and we were so satisfied with our experience we returned about a year later to purchase a second vehicle from her! This time she found a great deal for us: a 2013 Mitsubishi Lancer for a remarkable price! This saleswoman goes the extra mile to find what you need and does what it takes to put you behind the wheel. And her customer service doesn t stop there! She continues to make appointments for us at the Service Center per our request, which I find to be invaluably helpful! Thanks!

- Lena
December 20, 2013

Worked Hard

I recently purchased a Mitsubishi Outlander at the Waikem Mitsubishi and fell in love with it. The service we received at Waikem Mitsubishi was top of the line. Antwaun worked to make sure that we were well taken care of and had me driving my new car in no time. I would recommend Waikem Mitsubishi to anyone! Great service and great cars!

- Olivia B.
December 2, 2013

Highly Recommended

Thanks to Jeremy Darst and Bob for treating us so well on Saturday. We love the Impreza. I highly recommend Waikem Auto!

- Douglas B.
December 16, 2013

Definitely Recommend

Drove an hour to purchase my 2011 Chevy Tahoe just this past Saturday. Everyone was so friendly!! And Lee Giavasis thanks so much again for the drinks and pizza! Definately recommend this dealership!

- Janet P.
December 10, 2013

Definitely be back

We will definitely be back!! My husband and I were in the area over the weekend and on a spur of the moment decision we stopped in. Chuck Miller was the sales agent who helped us and we are definitely considering buying our next vehicles from him! Mr. Miller was extremely knowledgable of the cars and amenities they have to offer and really made us feel at ease with what we can afford on todays budget!!

- kay.ryan.92560
November 4, 2013

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2014 Subaru Forester at the Waikem Auto Family
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