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Testimonials

Darryl Autery
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Puts customers first

Waikem Service welcomes in ALL customers regardless of having an appointment. Other local dealers could learn a lot from putting the customer first!!

Kaitlyn Dietz
Full Star Full Star Full Star Full Star Full Star
9-3-2019
great to work with

Rick Diehl was great to work with. He helped us get the car of my dreams. Thanks again! Ask for him next time ya go

Michelle Murphy
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Professional and fast

Christina and the staff have been a joy to work with. Professional and fast. Thank you so much!!

Juanita Luginbuhl
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very friendly

Very friendly bunch of salesmen.... Scott, Used Car Manager... very efficient and knowledgeable. My car purchase went smoothly from beginning to end.

Tammie Marks
Full Star Full Star Full Star Full Star Full Star
9-3-2019
This was such a wonderful experience

just purchased my brand new truck from Christina Barbato. This was such a wonderful experience, she worked so hard to get the truck of my dreams even with all the quirky things I wanted and did not want. I got the truck I always wanted and a payment that worked for my budget, I will definitely be buying our next family car here!

Maryonna Mitchell
Full Star Full Star Full Star Full Star Full Star
9-3-2019
informative and patient

Eli was a great salesperson. Not pushy and informative and patient. I gave him some pushback, but he ended up doing a great job and was very knowledgeable whenever I asked questions! Thanks Eli

Jeremy snyder
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very helpful

Eli was great salesman recommended by Dave waikem very helpful and got everything I wanted done very quickly. I recommend Eli and Dave to anyone looking for a vehicle. great salesman! great dealership!

Robert Monter
Full Star Full Star Full Star Full Star Full Star
9-3-2019
very informative

Very good. I have leased a 2018 Escape.Bob Bryce & Pete Shaheen were very informative and the sale went smoothly.

Teresa Taylor
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Fixed car right away

I was having an issue with my engine light randomly coming on so I had scheduled an appointment with Liberty Ford to check it out. The day before my appointment, the light went out so I was told to bring it back when it comes on again. A few weeks passed and it came on again so I called Liberty to get it in. Again, the light went out and they said they couldn't do anything if it wasn't on. I called Waikem, made an appointment, and the stupid light had gone out again. I called and told them and asked if I should still bring it and he told me they can still check it out. I did, there were 2 issues, fairly major, under warranty thankfully, and they fixed it immediately. Wish I would have called Waikem first

Marilyn Holbrook
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very Knowledgeable

This was my 2nd car purchase from Christina Barbato. She is very knowledgeable and answered every question I had. Thank you to Christina and the folks at Waikem Ford for all of your help and guidance. I love my Ford Edge!

Ashley McMillian
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Customer service was outstanding

The customer service I received from Christina Barbato was outstanding. She was so sweet and made my experience comfortable and fun! There is no one else I would consider doing business with when making future car buying decisions!!! Thank you Christina!

Aaron Elliott
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very friendly

My wife car took a poop yesterday, so we already knew what we wanted we got to waikem got out of the car and rick maddel the salesman greeted us. He was very friendly asked us what we were looking for and what we were looking to spend, so he got us out of the cold took us to his office and showed us a nice Honda crv it's just what the wife wanted he took us for a test drive then showed us what our payments would be after hours I felt bad he stayed over so that way the next day all we had to do was wait on the bank. So the next day after bank approved we drove the crv home it was raining we couldn't see so I stoped gas station to wipe and dry windshield it was still smudged so I called rick maddel he told me to bring bk in the morning to service garage he called them told me I was coming they put new blades on and wow big difference it's what we needed thanks for showing us everything about the arb and for taking good care of us Rick Waddell

Lisa White
Full Star Full Star Full Star Full Star Full Star
9-3-2019
The shopping experience was great

The shopping experience was great! Virtually stress free and no pressure! Got a great deal on a great car! Thank you for everything Christina Barbato!

Ken B
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Had a great experience

Had a great experience! Christina Barbatos did an excellent job helping me purchase a new car! Thanks

Sharon McCallister
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very Knowledgeable

I am here buying a new Ford Eco, and Rick Diehl is helping me, he is very knowledgeable,and helpful! It has been a very good experience! Thank you Rick!!

Kevin Williams
Full Star Full Star Full Star Full Star Full Star
9-3-2019
couldn’t be happier with the buying experience

This is the first car I bought from Waikem and couldn’t be happier with the buying experience. This was the second time a bought my car from the salesperson Christina and I think it took about 1 and 1/2 hours total to close both deals. Great way of doing business!

Nicole Clark
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Helpful

Christina has been so helpful! Thank you so much for helping us find our new car!

Davida Burns
Full Star Full Star Full Star Full Star Full Star
9-3-2019
am one satisfied customer

This was my first experience with Waikem Ford in Massillon, Ohio and I am one satisfied customer. Rick Diehl, Sales Associate and Victor Mick, Finance Manager went above and beyond for me. Rick knows how to make a person feel at ease and welcome and kept me constantly informed of the long process. Vic is one smart cookie and on his game leaving no stone unturned in finding a bank. His goal is to put you in a car let me tell ya. They put me in a car and made sure I knew every inch of it, inside and out. They personally drove me around in it. They made sure it was inspected and cleaned before it left the lot and that the tags were put on it. And this is a used vehicle. Waikem Ford is the place to go. See these guys. They rock!!! Thanks a million Rick and Vic!!!

Ashley Williams
Full Star Full Star Full Star Full Star Full Star
9-3-2019
couldn’t be happier with my new car

Eli treated my father and I like family from the start. I knew what I wanted and he made it happen for me! I couldn’t be happier with my new car my family loves it too! Thank you waikem for an awesome experience.

Sharon nicewander
Full Star Full Star Full Star Full Star Full Star
9-3-2019
no pressure buying experience

If you're looking for a no hassle, no pressure buying experience...come to Waikem Ford and see Christine Barbato!!

Jenny Shaffer
Full Star Full Star Full Star Full Star Full Star
9-3-2019
shopping experience pleasant

I went to Waikem Ford to figure out my next dream car and I met a knowledgeable, charismatic young woman named Crystal Poirrier. Her helpfulness surprised me. I have been to many car lots but this young lady made me feel important, not like a number. She listened to what I needed as well as listened to me go on and on about my children and grandchildren and didnt lose interest. She made my shopping experience pleasant and I will be returning there to purchase my new vehicle soon. Thank you, that young lady deserves a raise :)

Sabrina Davis
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Patient

Rick Diehl was by for the most patient, best salesman I have EVER worked with! I will forever come to him and only him for a car! He is 1 in a million thank you so much Rick

Sandra Holata
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Great service and selection

Love our new car! Great service and selection. Rick Diehl was very knowledgeable and helpful. We will recommend Waikem to our friends.

Marissa Pribich
Full Star Full Star Full Star Full Star Full Star
9-3-2019
No other place I’d buy a car

No other place I’d buy a car! Ask for Sarah Sims in the Internet sales department and Pete Shaheen in the Ford sales department. They were great, as usual.

Cher Hathaway
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Great customer service

Great customer service with Christina Barbato!

Bud George
Full Star Full Star Full Star Full Star Full Star
9-3-2019
love my new Escape

Great Job, Christina.. I love my new Escape..

Nancy Barbato
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Love my new escape

Love my new escape. Tina took the time and explained everything .also everyone was friendly.it was fast and informative. Thank you Nancy

Erika Behringer
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Great Service

Hello, I came in today I had such great service shes always very happy and helpful Christina

Sam Fam
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Service department did awesome work

Waikem ford service department did awesome work on my husbands truck. Will be back for all our service needs. Thanks waikem family for keeping my family safe.

Bonnie Bowman
Full Star Full Star Full Star Full Star Full Star
9-3-2019
I had a great experience at George Waikem Ford

As always, I had a great experience at George Waikem Ford. My salesperson, Christina, was awesome! So was the finance person, Victor. Thanks Waikem!

Sarah Nicooollleee
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Super nice

Christina Barbato was super nice and she helped me pick out a car that I liked

Zachary Drake
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Experience very pleasant

I bought my 2017 Ford Fiesta from Waikem Ford in February. Pete Shaheen made the experience very pleasant and easy! I highly recommend him if he’s available and will be dealing with waikem ford for my future purchases!

Christi McReynolds
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Honest

Christina was great! Honest and very sweet!

Vicky Skidmore
Full Star Full Star Full Star Full Star Full Star
9-3-2019
highly recommend George Waikem Ford!

Christina and Vic were awesome to work with! I highly recommend George Waikem Ford! Thank you for making everything go so smooth!

Mandy J
Full Star Full Star Full Star Full Star Full Star
9-3-2019
The professionalism is amazing

The professionalism is amazing! First time buyer here and Christina Barbato went above and beyond to help myself and husband get into a 2013 Kia Optima even on our credit! (Not that great) any questions we had they were answered professionally. Highly recommended.

David Weston
Full Star Full Star Full Star Full Star Full Star
9-3-2019
super nice and knowledgeable

I just bought a 2019 Chevy Colorado, Christina is super nice and knowledgeable,answered all my questions I asked her.Christina greeted me with open arms ,can't beat that.Everyone else at Waikem welcomed me with a smile.Mark with finance helped me with the best interest rate he could find for me.I am extremely satisfied with Christina,if you need help in buying a New or used vehicle ask for Christina.

Mandikins28
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Treated fantastic

My wife and I were treated fantastic! They made sure to find us a wonderful car that we could afford. Christina Barbato did everything to make sure that we are happy with our purchase as well as keeping us updated on the car we were interested in. Thank you so much for helping us out with such a great car!!

Sherrie Carano
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Great experience

My husband and I had a great experience. Everyone was so nice. Sam Carnahan did a wonderful job. When we go to buy our next vehicle Sam will be the man.. Thank you Sam.

Tara Parsons
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Extremely helpful

We went and saw Christina Barbato to lease a new honda civic. I absolutely love my new car and she was extremely helpful and went above and beyond to make sure I got exactly what I wanted and stayed within price ranges that I wanted! I will always go back to her and this dealership for my future cars! Thanks again, Christina!

Matt Lowdermilk
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Great Service

Great service, great team, and great company. If you are looking to buy or lease a new car, truck, or SUV - Waikem is the place to go!

steven Clawson
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Very professional

always enjoy dealing with Waikem Ford specially ole Pete Shaheen.always very professional and lots of fun.he takes care of quickly and smooth transaction period when leasing both vehicles this year.love my new Ranger. again thanks to Waikem's and Pete!!

Matt Lowdermilk
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Great Service

Great service, great team, and great company. If you are looking to buy or lease a new car, truck, or SUV - Waikem is the place to go!

Jon Bishop
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Easy, quick and seamless

Josh Haney was a great resource when it came to picking our next commuter vehicle; the experience was easy, quick and seamless. Josh took the time to answer all of our questions, and also made sure we were completely prepared driving off the lot! Thanks for the great customer service! -Jon Bishop

Thomas Smyth
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Terrific to work with

Josh Haney was terrific to work with and spent a ton of time with me and my son picking out a great car for him at the right budget. Thank Josh, we will definitely point people your direction.

Cindie Berbari
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Found a used car for my daughter!

My daughter was looking for a used HR-V. Sam Carnahan worked very hard to find the perfect car for her and at a price she could afford. We really appreciated his hard work and honesty. We will definitely go back to him in the future. Thanks Sam!!

Matt G
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Easy and Informative!

I recently bought a vehicle at Waikem and really enjoyed the experience. I first submitted information online and a member reached out to help me. Her name is Sarah Sims, as she did a great job. The process was easy and at a timely manner after the initial appointment. I will definitely will return in the future.

Christine C
Full Star Full Star Full Star Full Star Full Star
12-6-2017
Easy and Enjoyable

I recently purchased a Hyundai SUV at Waikem Auto. Vaughn West (our Sales Consultant) is by far....the BEST I have ever worked with while getting a car! He made my experience easy and enjoyable! Between the wide variety of vehicles, friendly staff, and the appearance of the lot, I will be going back in the future! If you are in the market for a new vehicle...this place is definitely worth checking out!!!

Debra M
Full Star Full Star Full Star Full Star Full Star
12-26-2017
Courtesy

I was treated with respect, courtesy & professionalism by my Salesman, Rock Waddell & the Manager, Chuck Stanley! I told Rick my vehicle & financing requirements, he looked on the system at every Waikem car lot & brought the exact vehicle that met all of my needs. He & I worked with Chuck to figure out the financing, trade-in & down payment. We finalized the deal that day!!!

Teira M
 
Full Star Full Star Full Star Full Star Full Star
1-4-2018
Stuck to her word

Karen Shapuite' was awesome!! When I first spoke with her I explained my budget.. When I got there she stuck to her word and really went out of her way to help me find the right car. She was super nice and had the "customer first" positive attitude the entire time. I really enjoyed car shopping with her and will be sending anyone I know who needs a car her way! Thanks Karen!

Mindi M
Full Star Full Star Full Star Full Star Full Star
1-10-2018
Team of Professionals

Just bought an Outlander GT from Waikem Mitsubichi. . One of the easiest and most pleasant experience buying a car. Rick Waddell was very helpful, knowledgeable, understanding and patient through the process! He took the time to show and explain all the features of our new vehicle. We also believe George did his very best to get us the very best price. And I don’t want to forget about Justin in the finance department.... he made it quick and painless! Thx again to this team of professionals. We will be sure to tell our friends and family about our car buying experience!!!

Bobbi F
Full Star Full Star Full Star Full Star Full Star
1-25-2018
Well Worth

Christine was an amazing sales person, ask for her when you need a car. Well worth the time to get a car here.

Cort G
Full Star Full Star Full Star Full Star Full Star
2-8-2018
Nice People!

Nice people! Willing to help us any way they can. Exchanged numbers and they travel all over the states looking for what you need, then give you a call. Shook hands with the owner George Waikem. He seemed very accommodating as well.

Jeanna G
Full Star Full Star Full Star Full Star Full Star
2-12-2018
Definitely Back

Rick Waddell did a great job. He's a super nice guy and got us the car we wanted. We will definitely be back.

Elisha V
Full Star Full Star Full Star Full Star Full Star
2-14-2018
Helpful

Got a great deal on my brand new 2018 Kia Soul & everyone was so nice and helpful!